My introvert peeps are feeling seen.
But there are still a few facilitators who disagree with me about the cameras-off thing.
Having taught at university for several years, I get that sometimes it feels easier to see the response you're getting.
But that presupposes a few things:
-- that you're good at reading facial expressions (not everyone is)
-- that facial expressions are the way you express engagement (that's not true for everyone)
-- that everyone is able and willing to engage in the way that suits the facilitator (that doesn't always happen either)
-- that you're part of the so-called "norm" (does that even exist?)
-- that allowing yourself to be visible means you are engaged (not even close)
I know that trying to force engagement doesn't work. It is off-putting and may have the opposite effect. That applies in-person and it applies to a virtual room too.
My approach is the same as it was when I taught apathetic undergrads:
-- give them something to engage with that will pique their attention
-- ask for emoji reactions and comments at regular intervals (chat is ok)
-- use small group breakouts effectively
-- invite those who are willing to speak to do so or to share in the chat (again, both work for me)
-- give people a chance to contact me later (because sometimes it's easier for folks to do 1:1)
I just don't believe people should have to perform engagement to make me feel better if I'm leading a space. That's why my classes and spaces are "come as you are", cameras optional.
If this post resonates, I'd love to hear what other folks have to say about:
1 the assumptions made about having cameras on
2 the techniques you can use instead to elicit engagement even if cameras are off
Sharon Hurley Hall is an anti-racism educator, author of I’m Tired of Racism, and founder of the SHHARE anti-racism community and of Sharon’s Anti-Racism Newsletter, which provides tools and lived experiences to fuel systemic change. A seasoned professional writer and journalist, she leverages over 30 years of experience to mentor introverted leaders, and is co-founder and co-host of the Introvert Sisters Podcast. Her recent work focuses on helping Black and Global Majority women achieve high-impact visibility and professional influence without the exhaustion of performing extroversion.
© Sharon Hurley Hall, 2026. All Rights Reserved. This newsletter is published on beehiiv (affiliate link).